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Maintenance and Existing Systems Support

Support when and where you need it.

Providing comprehensive IT system support and maintenance to clients around the globe, you can depend on DIO-Soft to get you up and running…and keep you there. Our team of IT system support experts work quickly to find and resolve the problem, then fix it, preventing future reoccurrences.

Regardless of your system and location, we're here when you need us most.

What is IT Maintenance & Systems Support?

Software maintenance is the modification of a software product after delivery to correct faults and improve performance. A very broad activity – it includes error correction, enhancements of capabilities, deletion of obsolete capabilities, and optimization. Because change in business environments is inevitable, mechanisms must be developed for evaluation, controlling and making modifications.

Why is Software Maintenance Important?

Key software maintenance issues are both managerial and technical. So any work done to change the software after it is in operation – it’s considered to be maintenance work. The purpose is to preserve the value of software over the time. The value can be enhanced by expanding the customer base, meeting additional requirements, becoming easier to use, more efficient and employing newer technology.

 

Features Benefits
  • Cost effective IT support and maintenance of existing systems
  • Clients can use their development resources for more strategic goals
  • Emergency support and troubleshooting documentation
  • Well documented processes and procedures reduce time for support
  • Understanding of business logic
  • Prevention of re-occurring issues
  • Training materials and access to account managers
  • Combination of local and offshore resources ensure you get the right support when you need it

 

Contact us today to learn more about maintenance and existing systems support solutions.